Legal
Terms of service
The legal terms governing use of the Proveria platform. These Terms are written to be readable. If something is unclear, write to us before you accept.
Last updated: May 12, 2026
1. The agreement
These Terms govern your use of the Proveria platform — the desktop app, the web portal, and the Proveria-operated service behind them. By signing up or by using the service on behalf of an organization, you agree to these Terms on that organization’s behalf.
2. The service
Proveria operates a managed platform that records attestations — cryptographic commitments to a producer’s selected files and document content — and serves match and no-match verification results against them. The platform holds only cryptographic metadata: Merkle commitments, hashes, signatures, and the metadata needed to run verification. It never holds raw customer files or document content, and we cannot generate verification results that we did not legitimately issue.
3. Acceptable use
- Do not attest to files or content you have no legal right to process.
- Do not misrepresent the time, scope, or signer of an attestation.
- Do not compromise the platform, falsify receipts, or interfere with verification.
- Do not evade lawful disclosure obligations, including duty-to-preserve.
We reserve the right to suspend service for breach.
4. Fees and payment
Paid tiers are billed monthly in arrears or annually in advance, per the order form. Late payments may suspend service following written notice. We don’t mark up cloud or anchoring costs.
5. Customer responsibilities
You are responsible for the files and content you attest to, for protecting your paired device keys, and for the accuracy of any public claims you make about an attestation.
6. Our responsibilities
Operate the platform with commercially reasonable care; maintain the security posture described on the security page; publish material subprocessor changes at least 30 days in advance; honor configured retention.
7. Confidentiality
Each party will protect the other’s confidential information with the care it uses for its own.
8. Data processing
Standard DPA at /legal/dpa, incorporated by reference. Custom DPAs available — please contact us.
9. Warranties and disclaimers
Substantial conformity with documentation. No warranty of uninterrupted operation, legal sufficiency of receipts in a particular jurisdiction, or outcomes in disputes. Otherwise as-is.
10. Limitation of liability
No indirect/consequential damages; aggregate liability capped at 12 months of fees; standard carve-outs for fraud / willful misconduct / non-waivable damages.
11. Term and termination
30 days’ written notice for material breach plus opportunity to cure. Retention honored; previously issued receipts remain verifiable offline.
12. Governing law
Delaware law; state and federal courts of Delaware; non-waivable local-law rights preserved.
13. Changes
Material changes announced by email to customer admin contacts at least 30 days before they take effect.
14. Contact
For legal correspondence, please contact us and mark the message accordingly.
